Refund policy

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.

To be eligible for a return, you must provide proof of damaged items. You’ll also need the receipt or proof of purchase.

To start a refund, you can contact us at hello@bellscookieco.com.

If your refund is accepted, we can either credit your account or reship you package.
You can always contact us for any refund question at hello@bellscookieco.com.

Damages and Product Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Refundable Items
Certain types of items cannot be returned such as custom products (such as special orders or personalized items) Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns or refunds on sale items or gift cards.